RESIDENTIAL

ESSENTIAL MAINTENANCE CONTRACT: RESIDENTIAL

At FATS.AE, customer satisfaction is our top priority. We have designed a smart, affordable annual home maintenance contract that takes care of all your essential residential needs with efficiency and reliability. From year-round AC servicing to 24/7 professional support for electrical, plumbing, and general repairs — our essential maintenance contract ensures your home remains in perfect condition throughout the year.

Our highly qualified team of expert technicians provides the same level of professionalism, safety, and precision that FATS.AE is known for — with the added benefit of emergency response any time, any day, 365 days a year.

New for 2025: Our Essential Maintenance Plus Package now includes full AC parts replacement coverage — delivering even greater value, fewer unexpected costs, and complete peace of mind.

We also offer a commercial annual maintenance contract, perfectly tailored for offices, retail outlets, and business properties across Dubai and the UAE.

WHAT IS INCLUDED IN OUR ANNUAL ESSENTIAL MAINTENANCE CONTRACT?

Your comfort and convenience matter most. Our annual maintenance contract covers all key aspects of home maintenance — providing consistent performance, safety, and peace of mind throughout the year. Below is everything you’ll get when you sign up for the FATS.AE Essential Maintenance Plan:

24/7 Emergency Service & Dedicated Support

Our essential maintenance plan includes round-the-clock emergency assistance for all AC, electrical, and plumbing issues that may arise throughout the year. Our customer care team is available 24/7 to respond promptly, ensuring your home’s comfort and safety are never compromised.

 

This service guarantees peace of mind knowing that help is always available. Our dispatch team immediately routes the nearest available technician to your home, ensuring a 90-minute emergency response time anywhere in Dubai. No long waits, no uncertainty — just fast, reliable action.

Air Conditioner Maintenance

Our detailed 14-step AC inspection and maintenance service is conducted quarterly by trained professionals. It includes cleaning, disinfection, performance testing, and issue resolution — keeping your AC systems efficient, hygienic, and reliable year-round. Any breakdowns or malfunctions are covered under your plan.

 

This preventive service minimizes the risk of sudden AC breakdowns during peak summer months. Regular maintenance not only improves cooling efficiency but also saves energy and prevents costly major repairs. And if your AC fails unexpectedly, repairs are included under your annual contract.

Electrical Inspections & Repairs

Certified electricians conduct a complete annual inspection of your property’s electrical systems. We check for faulty wiring, overloaded circuits, and potential hazards. All repair and emergency services required throughout the year are covered, ensuring safety and functionality across your home.

 

Our team ensures your electrical systems comply with Dubai’s safety standards. Preventive checks reduce the risk of power failures or short circuits, giving you uninterrupted power and total safety. From replacing faulty sockets to rewiring damaged connections, everything is handled efficiently and safely.

Plumbing Inspections & Repairs

Our expert plumbing team performs a detailed yearly inspection that detects leaks, clogged drains, low water pressure, and faulty fixtures. With your essential maintenance contract, you’re also covered for any plumbing emergencies, saving you from costly and unexpected repairs.

Our plumbing maintenance services prevent water damage, high utility bills, and future repair costs. We identify small issues early and fix them before they become major problems. Whether it’s a dripping tap, burst pipe, or blocked drain, our response is fast, professional, and long-lasting.

WANT EVEN MORE COVERAGE?

Try Our Essential Maintenance Plus Contract

If you’re looking for extended protection and total peace of mind, our Plus Contract includes everything from the standard Essential Maintenance plan — AC servicing, plumbing and electrical checks, and 24/7 emergency support — plus complete coverage for all AC hardware parts and consumables.

This means no surprise repair bills, no hidden costs, and no disruptions — just smooth, uninterrupted comfort all year long. Designed to eliminate expensive AC part replacements, this plan offers a transparent, all-inclusive solution for homeowners who value long-term reliability and convenience.

Currently available in select Dubai communities. Ask our team if your area is included!

WHY CHOOSE FATS.AE ANNUAL ESSENTIAL MAINTENANCE CONTRACTS

  • 24/7/365 customer care and emergency assistance

  • 90-minute on-site emergency response

  • Free labour for replacement AC, plumbing, and electrical hardware

  • Free small parts and consumables (as per contract terms)

  • 12-month warranty on supplied parts

  • Year-round discounts on other FATS.AE services

  • Cost-efficient, preventive maintenance saving you time and money

  • 15+ years of professional experience across Dubai and the UAE

  • Easy monthly payment options available

BENEFITS OF ANNUAL HOME MAINTENANCE CONTRACTS

A well-maintained home is a comfortable, safe, and efficient one. With the FATS.AE Annual Home Maintenance Contract, you gain the convenience of comprehensive home care under one trusted service. Instead of spending time searching for reliable technicians or dealing with unexpected repair costs, our annual contract ensures your property remains in peak condition all year round — with preventive inspections, emergency support, and professional service on demand.

 

Homeowner

No more spending time hunting for the best service providers who may or may not be reliable. Take the hassle out of all the general maintenance needed to keep your property in good condition and keep your property value high. Our annual home maintenance contract offers you significant cost savings by bundling essential maintenance services together at a discounted rate. We also save you money by preventing issues and fixing them before they get bigger. We make sure all our services meet municipality requirements and ensure proper safety measures are followed.

Landlord

On top of the homeowner benefit, our annual essential maintenance contract takes a lot off your plate as a landlord. Tenants won’t need to bother you with every single job required. Instead of fielding constant calls about malfunctioning AC units, electrical problems, or leaky taps, you can rest assured that our team will handle these issues promptly and efficiently. Managing multiple properties can be especially challenging. Our annual contract for essential home maintenance streamlines communication by providing a single point of contact for all maintenance-related issues.

Tenant

Many people believe an annual maintenance contract is only a service provided to homeowners. However, annual home maintenance that includes essential maintenance services is also beneficial for tenants. It helps you meet your tenant maintenance responsibilities while saving time and effort. No more trying to contact landlords, property managers, and service providers every time an issue arises. With an annual essential maintenance contract in place, you’ll save money by fixing and preventing issues before they arise as well as protecting all.

F.A.Q.

To start an Annual Maintenance Contract with FATSyou just need to get in contact with our team. You can contact us on our Phone number and Email and we will address any queries you may have about the contract.

The main difference between an Annual Maintenance Contract (AMC) and a Comprehensive Maintenance Contract (CMC) lies in the scope of coverage. While an AMC generally covers routine maintenance and scheduled inspections, a CMC offers more comprehensive coverage, including the cost of spare parts, repairs, and replacements, in addition to regular maintenance services.  

Visits can vary according to your contractual needs. Usually, these visits are scheduled at regular intervals like monthly or quarterly according to the client. We can discuss your maintenance schedule according to your equipment’s maintenance needs.

The coverage of spare parts and replacements can vary based on the type of AMC. Standard AMCs usually cover only maintenance and labor costs, while Comprehensive Maintenance Contracts (CMCs) may include the cost of genuine spare parts and repairs.